Working efficiently and effectively isn’t just about capturing “information.” We need to do better, not at documenting what people do, but how they get things done. This will help our organizations, our coworkers, and others who engage in our practice. It will support your credibility and establish or strengthen your brand. And it’s how we help each other learn.
See this month's Learning Solutions Nuts & Bolts Column offers an exploration of how showing our work can help solve some of organizational life's most bedeviling problems.