Notes from Jane Bozarth's BozarthZone, with special interest in Communities of Practice, capturing tacit knowledge, accessibility and inclusion, and creating effective learning experiences, along with general thoughts about Learning & Development. Practical, human-centered, slightly contrarian about tech hype, and deeply grounded in how work actually happens.
Tuesday, May 01, 2012
"Selling It": Encouraging Change
This month's "Nuts and Bolts" column takes on a common problem: sometimes in our enthusiasm we may be creating the very resistance we're trying to overcome. "What we find cool, others find intimidating. What we find useful, others find threatening. What we find magical, others find scary. And sometimes the very benefits we tout are exactly what others fear."