Notes from Jane Bozarth's BozarthZone, with special interest in Communities of Practice, capturing tacit knowledge, accessibility and inclusion, and creating effective learning experiences, along with general thoughts about Learning & Development. Practical, human-centered, slightly contrarian about tech hype, and deeply grounded in how work actually happens.
Tuesday, October 02, 2012
Assessing the Value of Online Interactions
In looking for value in online interactions, try to get past the idea of a magic metric. I can’t tell you that my spending x hours on LinkedIn and tweeting y times per day will get you the result I got in the example above. I can tell you that my choice of when, with whom, and how to engage is what helped drive that result.
For more, including an overview of a new framework from Wenger et al, see:
http://www.learningsolutionsmag.com/articles/1019/nuts-and-bolts-assessing-the-value-of-online-interactions