The cardinal rule of buying an LMS is, of course, to develop your list of criteria and hold the vendor to it. This week I was asked to sit in on the vendor's demo of a product that ultimately will cost several million dollars. I sat down with my list of criteria--developed over days by a group of stakeholders--and told the audience I was ready.
One of the key decisionmakers said: "Well, we're not going to ask the vendor to show us whether the product can do every single thing we want."
Uh, Oh and Wow.