“In user testing, Microsoft found that nine out of every 10 features that customers wanted to see added to Office products were already in the program.”
-- Ina Fried Staff Writer, CNET News.com Published: September 20, 2005
Notes from Jane Bozarth's Bozarthzone, with ideas for creating and outsourcing inexpensive e-learning solutions, along with general thoughts about the training and development field.