Friday, April 06, 2012
How Can We Know What We Don't Know?
Last month's "Nuts and Bolts" column "Buy or Build? and hte decisionmaking folwchart included there, sparked an interesting comment from a reader: " Sometimes organizations go to great trouble and expense to build (often inferior) eLearning in-house becasue they don't really know what their other options are." I explore this further in this month's column: How Can We Know What We Don't Know?