Snagit: What's In My Tray?

 I’m a longtime Snagit lover, back to my early days designing eLearning in state government with no budget. I'd tried to get by with MS Paint but had pushed past its limits. Somewhere around 2003 Snagit appeared on my radar because of its reasonable price and quickly became my go-to for many applications. It’s literally my most-used tool for years now, both for work and personal use.  Most of my books were built largely with Snagit screenshots, and I’ve mentioned Snagit in many presentations and publications. So I was delighted when TechSmith contacted me, called me a POWER USER* -- which made me feel as if I had superpowers and should be wearing a cape -- and asked if I might like to talk about some ways I use Snagit. I was delighted to be asked.

Here is my Snagit screen showing recent captures in the tray at bottom. The numbers correspond to some detail about each, below:

 1. A tweet I used in a recent keynote presentation. I found an interesting continuum of behaviors associated with online friendships, dated 2009, and before using it in my presentation wanted to see if others felt it was as accurate/current as I. (Answer: Yes, they did, so I used the image, tweet and all.)

2. Prompts for opening and continuously running Word’s accessibility checker. A friend new to accessibility had asked for help getting started. Note that the original image contained a wide gray area between the document and the prompts at right, making the image bigger than it needed to be and making the user’s eyes jump from document to prompts and back. I cropped the edges, then  used Snagit’s “cut out” tool to remove most of the gray area the entire length of the screenshot: 

3. Screenshot of an invoice for a product purchased in another country, in foreign currency, for which I would be getting reimbursed. I noticed the promised confirmation email had not arrived so thought I’d better grab this before leaving the website. I pasted it into an email to the person providing reimbursement.

4. Image for a blog post on designing instruction for novice v. expert learners. A Facebook friend posted a photo of her young nephew playing with LEGO with the caption, “Love that we’re now at the point where we can improvise beyond the instructions.” It was a great illustration for my topic but the child’s mother did not want me to share the photo. So I used Snagit to grab a picture of another child from a clip art gallery and pasted it in.

5. Image of Plaut’s Elements of Learning Experience Design to use as a discussion starter in a client meeting.

6. Side-by-side images of a cartoon badger and my dog. I don’t remember why but it seemed important at the time. Note: I went back and used the “blur” tool to obscure the cartoon image for use in this post, as I do not care to invite the attention of the many lawyers employed by the company that created the cartoon badger. Just take my word for it that my dog and the badger share a remarkable likeness.

7. Slide shared in a webinar hosted by NZATD. The presenter had developed quick aids for people suddenly put in the position of moving traditional training to the virtual classroom environment. I asked if I could share it, then grabbed this screenshot and tweeted it out, to this response:

8. From the same NZATD webinar. Although I was up at 3 am to attend it, I was having a fabulous hair day and wanted that on record.

9. Photo from a Zoom-based baby shower for a colleague. I used the shape tool to block my own face from the lower right of the shot. 

While there’s not an example in my tray, I frequently use Snagit for video editing. Example: After the COVID stay-at-home orders began I figured it would be a good time to pick up my banjo again and was delighted to find that the instructor who taught me when I was a teenager is still in business in my hometown. Now every Thursday morning he sends me a new lesson via YouTube. I’ve been playing a long time, even though I often lapse, so after a few run-throughs I rarely need to reference the whole video again. But I do sometimes will want to revisit an important or tricky piece, so I use Snagit to clip out that bit and save it as a separate file. This is 9 seconds of a 4-minute video edited with the Snagit video editor (video used with his permission). Also note use of the Snagit arrow tool at bottom of this screenshot:

Snagit Video Editor interface 

Quick clip from long video  

Not that you asked, but here I am playing the same bit from the
same song a couple days later.

Note that you can also make GIFs with the Snagit Video Editor. (You're welcome.) 

Snagit has been a critical part of my workflow pretty much for as long as I can remember working in eLearning. I use it all day, every day, whenever I’m on my computer. I hope my examples offer you some inspiration or perhaps highlight a Snagit feature you haven’t yet explored. 

*Many power users of products are people like me who are working with limited resources. This 2018 Learning Guild research report, eLearning on a Shoestring, features successful practitioners enacting great work on tight budgets. All ascribe their success, at least in part, to a willingness to explore and practice with a tool, looking for ways it can solve problems.  

Psychological Safety: Critical for Learning?

Due to the COVID-19 pandemic, 2020 has been a year of uncertainty for many professionals. People were suddenly shifted to working from home and many in-person activities within the training and education field were hastily adapted into virtual ones. Other organizations were asking employees to continue working in what was now a risky physical environment. All of these unexpected changes raised concerns and fears related to psychological safety.

In the October 2020 The Learning Guild Psychological Safety: Critical for Learning?, I define psychological safety and examine its impact on both individual learners and groups. Key areas covered include simulations, facilitator skills, feedback, collaborative work, and employee engagement. See how building and fostering a psychologically safe work environment can help encourage and motivate learners at all levels.

The report is free with a free membership to The Learning Guild. 

What Works - and What Doesn't - In Diversity Training

 Organizations implement diversity initiatives for a number of reasons, including a desire to increase representation, decrease workplace conflicts, and teach different individuals how to work together effectively.

This new research report from The Learning Guild, What Works, and What Doesn’t, in Diversity Training, assesses literature on diversity training, outlining key points and offers insight into which strategies lead to either the success or failure. You will get a glimpse into the benefits of developing a successful diversity training program within your organization, which approaches you should consider when planning your efforts, and which tactics you should avoid.

The report is available for free with a free membership to The Learning Guild. 

Evidence-Based Design for Virtual Classroom Experiences

In watching events of 2020 unfold I've seen many organizations make a sudden shift from face-to-face training to the virtual classroom. There's lots of talk about the technology -- security concerns, the unending challenges of the mute button, even how to create Zoom backgrounds -- but I see much less about ways of making the actual instruction better. 

In the August research report from The Learning Guild I offer some suggestions for this based on some sound principles for design as well as suggestions for helping facilitators sharpen their skills, or develop new ones, for the new environment.  Evidence-Based Design for Virtual Classroom Experiences  is available for free download with a free membership to The Learning Guild. 

Less Content, More Learner: An Overview of Learning Experience Design (LxD)

This month's research report from The Learning Guild is Less Content, More Learner: An Overview of Learning Experience Design (LxD). Where traditional approaches to workplace learning tend to focus on building knowledge and/or skills, learning experience design is concerned with additional areas, such as shoring up learner confidence and increasing motivation to learn. This new report provides an overview of this exciting approach to workplace learning and suggestions for mapping learner experiences and journeys. 

This report is available for free with a free membership to The Learning Guild. 

Designing for Behavior Change: A Conversation with Julie Dirksen

In this video research report, Julie Dirksen provides an in-depth look at Susan Michie et al.’s research on how to understand and support behavior change to improve job performance. Dirksen shares common problems that arise when designing learning experiences for changing behaviors and explores how you can use the Susan Michie et al.’s COM-B model to find solutions.  The report can be accessed via a free membership to The Learning Guild. 

More Similar than Different: What the Research Says About Generations in the Workplace

 

The topic of “generations” in the workplace has become popular among L&D professionals. Stereotypes exist regarding generational differences surrounding values, work behaviors, and preferences in supervision. These perceived differences impact the modern workplace in everything from hiring practices to office design. This new report from The Learning Guild uses academic literature and empirical research to analyze whether these generational differences are as important as people believe them to be and provides recommendations for handling these differences moving forward. More Similar than Different: What the Research Says About Generations in the Workplace is available for free download with a free membership to The Learning Guild. 

Let Me Google That for You (LMGTFY)

 

Let Me Google That for You (LMGTFY), just out from The Learning Guild, gives me the opportunity to respond to Guild member questions that require answers but not full-length reports. Does everybody really have a mobile phone? What is the optimal length for a training video? Does eLearning really save time? These are just a few of the questions that Jane Bozarth is frequently asked by Guild members and L&D professionals. In Let Me Google That for You (LMGTFY), she shares her responses to these questions and gives insight on topics that range from definitions to instructional design terms to references on empirical data regarding the effectiveness of eLearning.

The report can be downloaded for free with a free membership to The Learning Guild. 

I'M NOT A BLOGPORTUNIST

There's really no blog post here. I'm not one of those people who pretend to engage in Twitter conversations while only looking for ways to spam everyone with an old post. Worst offenders: The ones who manipulate a conversation around to an excuse to blogdrop. 

Urban Dictionary: Blogportunist: "Someone, who in the midst of an online conversation, shares one of their own blog posts usually in an effort to show how smart they are or let people know they’ve already had this idea or as a form of self promotion (marketing)."

Tracy Parish: Actual Rockstar

I'm just home from DevLearn, always a fun, exciting event. This year was especially meaningful for me as I watched one of my best friends, Tracy Parish, achieve well-deserved stardom as she won not just the annual shirt design contest but also the top prize in the 71-entry Demofest event, "Best Mobile Solution" category.

I'm guessing I've known Tracy for upwards of a decade, first online as #lrnchat participants (we're both moderators now) and later as conference buddies. In that time I've watched her emerge as a leader in our industry, offering practical real-world help for those working on limited budgets through her dazzling aggregation of low-cost tools and products, to helping lead the Toronto Storyline user community, to helping run the Canadian eLearning Conference. She's a stellar example of a pragmatic practitioner, always happy to help and to show and share her work. It has been fun and energizing watching her evolution and I think I was as thrilled as she was when she took the stage to receive her award.

Here's one of my own favorite photos, taken the day we snuck away from a conference to visit the Wizarding World of Harry Potter.  I love Tracy dearly, and am proud of her both as a colleague and a friend. I look forward to seeing what she does next.

iSpring 9! Lots of New Features

I always enjoy hearing from my friends at iSpring, who apart from being excellent humans with a great product are fun companions at minigolf. So I was delighted to get an email asking me to take a look at the newest release, iSpring9. 

Usually when a tool gets a refresh there are a few updates, but this new version of iSpring has advanced the product by leaps and bounds.  My three favorite changes:

1. New Video Editor

In this release iSpring greatly expanded the capability of the earlier, basic iSpring Cam. The newly-renamed iSpring Cam Pro includes a video editor that provides annotation/captioning as well as robust features such as adding in other video and audio elements, so you could have, say, timed text steps or a talking head video alongside an animation. 

2. LOTS more Interactions
This release offers a much-larger array of 12 interactions, including easy-to-animate charts. I was always a fan of iSpring's "timeline" interaction and am pleased to see the accordion available now as well.  

3. Drag and Drop! 
The iSpring quizzing tool goes to the next level with drag and drop capability. Honestly, I'm amazed whenever I play with these tools now: I remember 100 years ago (when we had to do web design by candlelight :-) )  when it took half a day and an instruction manual for me to code a drag and drop by hand in Dreamweaver. It feels almost magical to be able to do it now in a matter of minutes. 

Well, those are my favorite new features. Everything has more options that I haven't outlined here, from annotation and transparency setting on the videos to choices of how you work with the interactions and quiz types.

If you haven't yet checked out iSpring9 I encourage you to go download the trial and see what might let you check something off your own wishlist. 

Blended Learning in Practice

This month's research report comes from Insync Training's Jennifer Hofmann: 

Blended learning can be applied in a variety of ways. This report examines some common critical success factors for incorporating blended learning into organizational training and offers recommendations for a successful move towards blending learning.

Blended Learning in Practice, by Jennifer Hofmann, explores data collected in interviews with organizations in order to answer the question: How are blended learning programs being implemented, and what are the associated benefits and risks?

View the executive summary and download the report here. 

Social Tools for Learning: Updated Report for 2018

Social tools have emerged, disappeared, and evolved over time. The question is whether or not these tools are being used successfully in the modern L&D landscape. Are organizations leveraging social tools to support training and performance efforts today?

Earlier this year The eLearning Guild conducted a survey with its members on the topic of social tools. Using Social Tools for Learning, by Jane Bozarth, delves into the data collected from the survey and shares key findings. Access the executive summary and full report here. 

Crash Course for New Instructional Designers

Classroom trainers are often recruited to create eLearning content that is nothing more than a regurgitation of classroom materials. There are lots of reasons why this happens: Managers who don’t understand that “training” involves more than just presenting content; purchasers who believe an authoring tool will allow any user to magically crank out gorgeous, interactive programs; well-meaning classroom trainers who perhaps lack a background in design or have trouble making the leap from face-to-face to multimedia approaches; companies that can’t invest in external products or developers; and individuals who just won’t say, “No.” Whatever the reason, it happens. Often. This month in Learning Solutions I offer ideas for a "crash course" in learning design for those who may find themselves thrown into the role. https://www.learningsolutionsmag.com/articles/nuts-and-bolts-crash-course-for-new-elearning-designers

What's Your Reality? AR and VR

The eLearning Guild's April research report examines the benefits and barriers of using augmented reality and virtual reality in organizations and how these organizations access and utilize the data derived from the AR and VR systems.

The eLearning Guild conducted a survey with its members on the topic of augmented reality and virtual reality. What’s Your Reality? AR and VR for Learning, by Jane Bozarth, explores the data collected from the survey and shares key findings. In the report, find action items on how you can get started.

See more at: https://www.elearningguild.com/insights/221/blended-learning-in-practice

Creating Significant Learning Experiences

This month in Learning Solutions I take a look at Dee Fink's Five Principles of Good Course design. 

A “good course” is one which meets the following five criteria:

1. Challenges learners to higher-level learning

2. Uses active forms of learning

3. Gives frequent and immediate feedback to students on the quality of their learning

4. Uses a structured sequence of different learning activities

5. Has a fair system for assessing learning

Fink also offers ideas for taking a more expansive view of our work and beginning with the end in mind. 

The items are explained in more depth in the column proper. See https://www.learningsolutionsmag.com/articles/2568/nuts-and-bolts-creating-significant-learning-experiences . 

New Job!

I'm very excited about my new role and, after more than 2 decades in government, am looking forward to exploring the mythical private sector. Watch for monthly research reports and more starting in early 2018. 

eLearning on a Shoestring

This month's Learning Solutions column revisits a favorite topic of mine: Working with very little budget.
For years, it seems that everyone in our field has been looking for ways to produce eLearning on a shoestring. In fact, my debut as a voice in the L&D industry came with publication of my first book, eLearning Solutions on a Shoestring, back in 2005. (Note: DO NOT buy a copy! It’s still available here and there and is woefully out of date. Feel free to buy any of my other books, though…) While so many great new inexpensive tools, open-source resources, creative design techniques, and friendlier pricing models have emerged, a few things seem to remain constant.

• Not understanding the reality of development
• Not knowing what you already have
• The tech that will "change training forever!"
• Cart before the horse 

For more, see the rest of the column at https://www.learningsolutionsmag.com/articles/2513/nuts-and-bolts-elearning-on-a-shoestring. 

"20 Questions to Ask Before

By request:

Here's the "20 Questions You Should Always Ask Before Starting Any Training Program" one-sheet. Created by Nanette Miner (aka "The Training Doctor") and shared in my book From Analysis to Evaluation . 

"Social Technologies in Business"

Know what happens when a bunch of your friends get together and assemble the best compilation ever of thinking in the social-social media-collaborative learning-knowledge management-narrating work realms? This book.

My interest in social learning and working out loud grew from my own wonderful experience as a participant in a vibrant community of practice. We mentored one another, shared what we learned, and even took turns demonstrating new ideas and skills in order to get feedback about how to make them better. We found ways of circumventing silos and transferring tacit knowledge, problems our employing organizations had struggled with for years. The burning question remains: How do we help all workers, and their organizations, reap the benefits of such sharing and support?

De Clercq and her team come at this with multiple perspectives and real-world experience. Those needing an introduction or a good amalgamation will find it here, in clear, concise writing organized in easily-digestible bits. Social Technologies in Business offers something for everyone: answers to objections, ideas for getting started, a review of tools, methods for implementation, case studies with “stealable” concepts.  I especially appreciate the realistic view: there’s honest discussion about barriers and failure factors, warnings about things not to do, and the reality of endeavoring to engage in enterprise-wide anything. This is an excellent resource for those hoping to influence and maybe even help transform their organizations. And the host of contributing voices, including Simon Terry,  Paul Miller, and Mathias Vermeulen, is credible.  De Clercq holds a special place in my heart for sharing my own opposition to Digital Detox. (Well, that, and the fact that she has publicly referred to me as “the Pippi Longstocking of L&D”, as there is no greater compliment.)

Some key takeaways?

-Don’t blame technology
-Have a strategy
-Being social is a mindset, not a tool
-Don’t start by fighting
-Less is more: As Charles Jennings has noted, the point is to extract learning from work, not impose more work

Beautifully designed and eminently readable, Social Technologies in Business is a winner for those seeking to understand and implement use of social tools and approaches in their practice and their workplaces.