“In user testing, Microsoft found that nine out of every 10 features that customers wanted to see added to Office products were already in the program.”
-- Ina Fried Staff Writer, CNET News.com Published: September 20, 2005
Notes from Jane Bozarth's BozarthZone, with special interest in Communities of Practice, capturing tacit knowledge, accessibility and inclusion, and creating effective learning experiences, along with general thoughts about Learning & Development. Practical, human-centered, slightly contrarian about tech hype, and deeply grounded in how work actually happens.