Managing Expectations of Social Tools

I find that many organizations have rather unrealistic expectations of what will happen when they move to employ social tools. See this month's Nuts & Bolts column for more: "Every member in an organization won’t participate equally. There will be noise. And some of that noise will end up having value, or building a bridge that will prove useful later. Just like in real life.”

Headed to Learning Solutions next week? I've got breakouts...stage presentations...a panel... and live #lrnchat! Hope to see you there.