In watching events of 2020 unfold I've seen many organizations make a sudden shift from face-to-face training to the virtual classroom. There's lots of talk about the technology -- security concerns, the unending challenges of the mute button, even how to create Zoom backgrounds -- but I see much less about ways of making the actual instruction better.
In the August research report from The Learning Guild I offer some suggestions for this based on some sound principles for design as well as suggestions for helping facilitators sharpen their skills, or develop new ones, for the new environment. Evidence-Based Design for Virtual Classroom Experiences is available for free download with a free membership to The Learning Guild.
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