Wikis are a great free tool to encourage collaboration, facilitate communication, and level the field by giving all employees access to an online vehicle for sharing information. Here's an article for those wanting to learn more.
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Notes from Jane Bozarth's BozarthZone, with special interest in Communities of Practice, capturing tacit knowledge, accessibility and inclusion, and creating effective learning experiences, along with general thoughts about Learning & Development. Practical, human-centered, slightly contrarian about tech hype, and deeply grounded in how work actually happens.